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- Architectural knowledge management with SMW
SMWCon Fall 2012 Architectural knowledge management with SMW Talk details Description: Here we want to describe some of our work on architectural knowledge management with SMW for the Dutch e-government, especially our recent work on an interconnected system of semantic wiki's. Speaker(s): Remco de Boer Slides: see here Type: Talk Audience: Everyone Event start: 25 Oct 2012 17:00 Event finish: 25 Oct 2012 17:20 Length: 20 minutes Video: not available Keywords: Image / Video collection Give feedback
The Dutch government has a 'family' of reference architectures. The Dutch Government Reference Architecture 'NORA' is the mother of several domain-specific e-government reference architectures, e.g. GEMMA for municipalities, PETRA for provinces, WILMA for water control authorities, ROSA for the education sector, etc. Each reference architecture falls under a different authority, but there is obviously a connection between them.For the past few years, we have been working (together with several ministries and other government organizations) on annotating and disseminating the reference architectures in semantic wiki's. Together with the ministry of education and the ministry of internal affairs we are currently establishing cross-wiki links so that the knowledge in the NORA-wiki can be linked to, and reused in, the ROSA-wiki. When the NORA evolves, architects of the ROSA can view the changes in a Dashboard that is placed in the wiki. The idea is that all other NORA 'daughters' will use the same techniques so that they get timely updates in their own wiki on the evolution of the NORA, while at the same time the way in which NORA is applied in the different domains can be monitored from within the NORA wiki via interwiki-queries.
- BlueSpice
SMWCon Fall 2012 BlueSpice Talk details Description: The description of BlueSpice - an easy-to-use enterprise MediaWiki bundle. What are the common obstacles the developers of the BlueSpice and SMW now have? Can BlueSpice take advantage of including SMW into the bundle? Speaker(s): Markus Glaser Type: Presentation Audience: Everyone Event start: 25 Oct 2012 14:30 Event finish: 25 Oct 2012 15:00 Length: 30 minutes Video: click here Keywords: Give feedback
Like SMW, BlueSpice is extending MediaWiki with a lot of functionality. It is a set of extensions which is designed to facilitate the use in non encyclopaedic contexts such as enterprise environments. It is an all in one bundle that aims to cover for all the basic needs of a professional MediaWiki installation.
Among other things, BlueSpice includes a new skin with dynamic information and a flexible navigation concept. Also there is improved editing support with a WYSIWYG-editor and several assistants for linking various sources. There are some additional communication features like a blog and a shoutbox. Interaction among authors is encouraged by displaying pictures of the authors of each article. Search has been enriched with a facetted search feature. For site maintainers, there is a centralized administration page for users.
Semantic functionality is an increasing demand for our users and we do maintain several installations running BlueSpice and Semantic MediaWiki. There are some challenges, though, to a deeper integration of both systems, among them duplication of functionality, a very different code base and different approaches to user interface design. So I'd like to reach out and discuss ways of tackling these issues to the benefit of both systems.
In my opinion, one of the most pressing questions for both communities will be the compatibility and versioning politics of MediaWiki itself. In the MediaWiki world, development is mainly focussed on Wikipedia deployment. One result is the quarterly release cycle, which puts some adoption pressure on BlueSpice and Semantic MediaWiki. I'd like to discuss how SMW and BlueSpice each cope with the issue and maybe even, what we can do to make things easier for us and other third parties.
Recording[edit]
- Brain-Inspired Expertise Management
SMWCon Fall 2012 Brain-Inspired Expertise Management Talk details Description: Using SMW and brain-inspired expertise management ontology for expertise management Speaker(s): Hans de Bruin Slides: see here Type: Presentation Audience: Everyone Event start: 26 Oct 2012 14:50 Event finish: 26 Oct 2012 15:15 Length: 25 minutes Video: click here Keywords: Give feedback
Expertise is recognized as an important asset for any organization. It can be defined as the extensive knowledge and abilities that persons possess in particular areas of study based on research, experience and occupation, which set them apart from other persons operating in these areas. It is generally accepted that knowledge can be divided in explicit and implicit knowledge. The former kind of knowledge includes the theoretical understanding of a subject (knowing that knowledge), whereas the latter refers to practical skills (knowing how knowledge). Expertise management is about capturing and disseminating the skills possessed by experts, that is, the know-how to perform activities for achieving goals.Just as knowledge needs to be managed, the same applies for expertise. In this article, we will show how expertise can be managed, including explicit as well as implicit knowledge. Frequently, implicit (skill) knowledge is equated with tacit knowledge, that is, knowledge that is possessed by experts, but cannot be explained, and therefore cannot be managed. However, this is not true in general. Take for example learning how to drive a car. Clearly, driving a car cannot be learned from just an instruction book. Instead, a novice seeks help from an experienced instructor, who shows the good practices and also the pitfalls to avoid. At first, a novice needs all its attention to master the driving practices, but after a while, the practices become more and more internalized. Eventually, the practices can be executed without thinking consciously. The conclusion is that implicit (skill) knowledge can be transferred from the initiated to the uninitiated. However, further practice is needed to become a real expert. In practice this means that organizations can be turned into learning organizations by sharing explicit and to a certain extent implicit knowledge thereby accelerating the learning process of individuals.
The process of sharing knowledge is grounded in the Soft Systems Methodology (SSM). The result is an Expertise Management Method (EMM), specifically addressing expertise management issues. It is beyond the scope of this article to go into more detail. Nevertheless, a few remarks are in order here. First of all, expertise need not only be shared, but need also be valuated. For instance, a seasoned employee leaving a company has gained expertise on particular subjects. The question is whether this expertise has value for the company or not. It might be the case that the expertise is outdated due to changing working methods. Generally speaking, this means that expertise must be valuated by peers. In essence, this is a group learning process, providing a way to turn an organization into a learning organization. Second, not only good practices need to be captured, but also bad practices. Learning form mistakes is essential to learning.
Once knowledge has been shared and valuated, the knowledge must be shaped in such a way that it can be disseminated. To this end, we have developed a brain-inspired expertise management ontology (EMont) that captures both explicit and implicit knowledge. EMont is based on the latest insights in the working of the human brain, stemming from diverse disciplines, including cognitive psychology, artificial intelligence, computer science, and philosophy. In particular, the speculative, but for our purposes very useful, Memory Prediction Framework (MPF) is used to capture implicit (skill) knowledge. MPF states that we think about the (near) future, whether consciously or not, by making analogies with past experiences. In a way, we predict the future. Another source for EMont is situating knowledge in context and using the cognitive coherence theory within a context for finding solutions for given problems.
The overall architecture of EMont is based on a flexible building block approach with which the various insights can be tied together in a consistent way. EMont has been implemented in SMW. The combination of a wiki and a semantic database makes SMW a good vehicle for capturing and disseminating expertise.
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