Semantic Business Process Management - BPM meets SMW

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SMWCon Fall 2013Semantic Business Process Management - BPM meets SMW
SMWCon Fall 2013
Semantic Business Process Management - BPM meets SMW
Talk details
Description: In this talk, I would like to show, how BPM could benefit from semantic technologies through the use of Semantic MediaWiki. gesinn.it successfully implemented numerous Semantic MediaWiki powered BPM projects since 2011. I'd like to share some insights with the community and enterprise users.
Speaker(s): Alexander Gesinn
Slides: see here
Type: Talk
Audience: Community, Business people
Event start: 2013/10/29 03:10:00 PM
Event finish: 2013/10/29 03:30:00 PM
Length: 20 minutes
Video: click here
Keywords: Business Process Management, BPM, Collaborative, Social, Agile
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In this talk, I would like to show, how Business Process Modeling (BPM) could benefit from semantic technologies through the use of Semantic MediaWiki. gesinn.it successfully implemented numerous Semantic MediaWiki powered BPM projects since 2011. I'd like to share some insights with the community and enterprise users.

The term "business process modeling" was coined in the 1960s by S. Williams in his 1967 article "Business Process Modeling Improves Administrative Control". [1] His idea was that techniques for obtaining a better understanding of physical control systems could be used in a similar way for business processes.

In the 1990s, the term "process" became a new productivity paradigm.[2] Companies were encouraged to think in processes instead of functions and procedures. Software tools promised to support modeling with modeling notations like Event-driven Process Chain (EPC) or Business Process Model and Notation. Process modeling became more and more a highly specialized issue, leaving those, affected by the processes, behind.

Since the late 2000s, the idea of "Process Management 2.0" is beginning to gain credence.[3] It aims to help employees, customers and suppliers collaborate, share, and organize business processes via Web 2.0 technologies. The terms Collaborative BPM, Social BPM and Agile BPM has been discussed for a while and BPM tools morphed into BPM 2.0 tools.

But the story continues with "Process Management 3.0" powered by Semantic MediaWiki:

Time Savings
  • in gathering of information through automated information update and aggregation
  • in information sharing through automated notification and self-service
  • in modeling processes through automated creation of charts
  • in maintaining process models through automated update of linked content
  • in finding information through semantic search and filtering
Improved Communication
  • in collaborating on processes through a browser-based architecture
  • in exchanging opinions through integrated discussion pages
  • in teaching employees through task-related, filterable process models
Better Results, Less Mistakes
  • in documentation of process models through linked, automatically updated content
  • in handling of business transactions through informed employees

BPM powered by SMW

Learn more and visit our semantic::bpm webpage (de).

Agenda

Business Process Management

  • The value of Business Process Orientation
  • "Classical" process of Business Process Modeling
  • Process Modeling 2.0
  • Process Modeling 3.0

Modular Business Ontology: semantic::apps

  • BPM core modules
  • Modules closely related to BPM

Semantic MediaWiki: Enterprise Requirements and Challenges

  • Functional platform requirements & usability
  • Safety and security
  • On-Premise vs. Cloud

Live-Demo / Customer Case Studies

References

  1. Williams, S. (1967); "Business Process Modeling Improves Administrative Control," In: Automation. December, 1967, pp. 44 - 50.
  2. Asbjørn Rolstadås (1995); "Business process modeling and reengineering". in: Performance Management: A Business Process Benchmarking Approach. p. 148-150.
  3. Kock, Jan-Henning et. al (2011); "Prozessmanagement 2.0". http://www.detecon-dmr.com/de/article/prozessmanagement-20_2011_04_20/page/1