SMWCon Fall 2018
Keynote: Sustainable technical documentation
Talk details
Description: How the Thomas Krenn Wiki became an indispensable self-service capacity for information seekers inside and outside the company
Speaker(s): Werner Fischer
Type: Keynote
Audience: Everyone
Event start: 2018/12/12 09:45:00
Event finish: 2018/12/12 10:15:00
Length: 30 minutes
Video: click here
Keywords: MediaWiki, Technical Documentation, Sustainablity
Give feedback

The Thomas-Krenn-Wiki - more than an encyclopedia

Fore more than ten years, Thomas Krenn AG's customers have been able to retrieve technical server know-how from the most competent source of expertise: directly from the company's employees. With more than 13,800,000 views, the wiki has proven to be a reliable and widely accepted source of knowledge and information. Articles range from installation and configuration instructions to technical details and concrete solutions to specific issues.

In this keynote, Werner Fischer will share his experience on how to make a wiki a success story.

Werner Fischer is one of the protagonists behind the "Thomas-Krenn-Wiki." Having completed his studies of Computer and Media Security at FH Hagenberg in Austria he joined Thomas Krenn AG in 2005, specializing on knowledge transfer since 2014. He is a regular speaker at many conferences like LinuxTag, OSMC, OSDC, LinuxCon, and author for various IT magazines. In his leisure time he enjoys playing the piano and training for a good result at the annual Linz marathon relay.